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Community resources centralized on Hill's website

  • Published
  • By Richard W. Essary
  • 75th Air Base Wing Public Affairs
Finding helping agencies, programs and events at Hill AFB just got a little easier through a new webpage located on Hill's public website. Anyone who needs to schedule an appointment at the Hill clinic, but can't find the number? No problem. If they want to know what time chapel worship services begin? It's included. How about childcare options on base? That's built in, too.

The new webpage, dubbed "Hill's Helping Hands," or H3, is located at www.hill.af.mil and provides Team Hill a portal to a number of different community resources offered on and off base. The site includes helping agency descriptions, contact information, a sortable calendar of events and a number of other helpful resources for users.

Earlier this year, focus groups held during the the Air Force's annual Caring for People forum provided feedback to event moderators that it's sometimes difficult to locate the different community resources offered by Hill AFB helping agencies. Armed with that feedback, base leadership created a working group to help find a way to streamline that information.

Julie Pinchak, Hill's Community Support Coordinator, said the eventual solution was to create a webpage that would give users a 'one-stop-shopping' experience for all things Hill community.

"Most of Team Hill's population receives their information electronically," Pinchak said. "Having information readily available in one location that doesn't require the latest gadget or newest app makes the H3 webpage very convenient."

Still, keeping up with literally hundreds of events sponsored each year by the dozens of different helping agencies across the installation can be challenging.

"The 75th Force Support Squadron on Hill does an incredible job marketing their events via a biweekly email blast that reaches thousands of people," Pinchak said. "If you couple that email with their robust online presence, you get a recipe for success."

Pinchak said the working group decided to mimic that success with the new H3 webpage by also sending a monthly email to base users.

"In the email, we'll highlight two or three upcoming helping agency events and ultimately drive people to the site," Pinchak said.

Much of the information about the different helping agencies on base such as mission descriptions and phone numbers will remain static on the page, but the events and programs offered to the Team Hill community will change on the page from month to month. This information can primarily be found via the page's sortable calendar function.

Users will be able to sort events they're looking for by helping agency, Pinchak said.

"If someone's looking for a specific event or program, whether it's through the Health and Wellness Center, Civilian Health Promotion Services, Family Advocacy Program or another agency, they can go to the calendar and sort through the various upcoming events," Pinchak said.

A new calendar function was also added to Hill's website, directing users to three distinct calendars: the new H3 calendar; the existing 75 FSS calendar, which highlights all the events the 75 FSS provides to the Team Hill community to enhance fitness, morale, recreation, education, resiliency, and more; and a new community news calendar, which will feature the latest programs and events that are happening on Hill AFB and the surrounding community.

"Reaching the more than 20,000 military, civilians, retirees and families that make up Team Hill can be challenging," Pinchak said. "The programs and events offered to the base population are numerous and continually evolving, but hopefully the new functions on Hill's website will help streamline this information for people."