Editor's Note: The “Team Hill Frontlines" series is a recurring feature that puts the spotlight on some of the civilian and military Airmen on the "frontlines" supporting our mission, people and families during the COVID-19 crisis.
Shawn Carter works in the Defense Logistics Agency as a distribution facilities specialist. He is from Morgan, Utah, and his hobbies include hunting, fishing and bowling.
Shawn’s experience working on the COVID-19 frontlines:
"During the COVID-19, due to personnel shortages, I managed and maintained two DLA shop service centers without any degradation to mission support. I also trained a brand new employee on workload processes and prioritization in the SSC to ensure customer support. My workload doubled and I did not falter in making sure everything was done in a safe and timely matter. I developed a strong camaraderie among my customers to support the warfighter.”
Shawn, Team Hill thanks you for your service! We appreciate you!