Normal clinic hours for services provided at the 75 MDG are 0700-1600 Monday through Friday. Except the second Wednesday of every month when the Clinic will be closed for Training. The Clinic is not open for business on weekends and holidays and 75th Air Base Wing designated down days
One of the challenges beneficiaries face with our appointment system is managing the volume of calls during peak hours. Beat the morning rush! Beneficiaries with a PCM at the 75 MDG have the ability to book next day or future appointments via TRICARE Online up to 24 hours in advance (rolling schedule). TRICARE Online is centrally managed by the Department of Defense, requires registration, and is user and password protected. Each family member requires their own user account; however, you may utilize one password for the entire family. To register for a TRICARE Online account, go to www.tricareonline.com, read online privacy and security agreement, and press agree button. On the side of the next screen, click Register Now on TOLand follow instructions. If you experience a problem, 24-hour customer support is offered online or by telephone at 1-800-600-9332.
Location: Main clinic front lobby. Phone number: 801-777-5463 Refill Telephone: 775-3630 or 1-800-453-2388 Hours of Operation:
Mon - Fri 0700-1600
Weekend & Holidays: Closed
Satellite Pharmacy-- The Satellite Pharmacy will process and dispense all off-base prescriptions including faxes and dispense all refills. Faxed prescriptions will be ready 24 business hours after the fax was received. If the medication is needed sooner, patients may call (801) 777-0418 to request an earlier fill time. Refills called in by 1700 will be ready for pick-up the following business day at 1200. Please do not attempt to pick-up refills prior to 1200. Refills are filled at the main pharmacy and transported to the satellite pharmacy every day by 1200. The satellite pharmacy will be open from 0800 to 1700 Monday -Friday, closed on all Federal Holidays and Family Days.
After-Hours Local care
If a TRICARE Prime beneficiary has a medical problem after-hours that can't wait for the clinic to open the next duty day, care may be obtained in a civilian urgent care clinic after calling the Nurse Advice Line at (801) 728-2600 and following the prompts. The 75 MDG has partnered with some local urgent care clinics to optimize continuity of care and the Nurse Advice Line will direct you to one of these clinics if they determine you must be seen. Currently adult urgent care is only available until 2100. If your problem is not urgent and can wait; you should make an appointment with your PCM or talk to your PCM nurse about your condition the next duty day. This is especially important for active duty members, where continuity with the Airmen Clinic or Flight Medicine Clinic and your PCM is essential for medical readiness. Emergency care is available 24 hours at local hospitals for appropriate medical conditions (see above for additional information). A referral authorization will be entered the next duty day to ensure your visit to the urgent care center meets TRICARE requirements.
If a beneficiary has an urgent after-hours dental issue, they should call the dental clinic at (801)777-7011, or the appointment line at (801)728-2600. They will be able to reach the on call dental provider who will triage their dental problem and determine their best treatment option.
Nurse Advice Line
Call 1-800-874-2273 24 hours a day, 7 days a week.
As the only Military Treatment Facility (MTF) in Utah the 75th Medical Group (MDG) serves a population of 70K beneficiaries in the region, with 17,000 enrollees to the MTF. The 75 MDG provides primary care and a limited range of specialty services for you and other military beneficiaries like you. Three clinics offer primary care services to military beneficiaries. They are the Airmen, Flight Medicine, and Family Health Clinics. The Airmen Clinic provides comprehensive medical care to active duty, reserve, and guard components, of all branches of service. Click here for more to read
Coming soon! Browse and download Air Force Medical Services-approved mobile applications to help manage your health.
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