Hill AFB is at Health Protection Condition ALPHA.

Please review the installation commander's COVID-19 Mitigation Measures (HPCON Alpha) (as of April 1, 2022).

This memorandum updates previous mask wear policy on Hill AFB effective immediately. The current guidance from DoD (attached) states “when the CDC COVID-19 Community Level is medium in the county where a DoD installation or facility is located, indoor mask wear is optional for DoD personnel or visitors.” 

The Under Secretary of the Air Force has approved all DAF-sponsored in-person events with less than 250 participants, provided that all Force Health Protection actions commensurate with the local Health Protection Condition (HPCON) are followed. Installations will not host in-person events greater than 50 participants, absent the Under Secretary of the Air Force’s approval, where the HPCON is at level CHARLIE or higher, or if DoD policy responsive to pandemic conditions changes to preclude the event.

Individuals planning an event should follow the COVID Event Precautions Checklist.

If you develop flu-like symptoms with fever and cough or shortness of breath and may have had contact with a person who has COVID-19 or had recent travel to areas considered high-risk, contact your health care provider before seeking medical care to prevent possible transmission in the health care setting. For COVID-19 health-related questions, please contact the 75th Medical Group Public Health Hotline at 801-777-7934. 

For the latest information on COVID-19, visit the Centers for Disease Control and Prevention (CDC) website at www.cdc.gov/coronavirus, and the Department of Defense Coronavirus website at www.defense.gov/explore/spotlight/coronavirus.  Local information and guidance is available at www.hill.af.mil/coronavirus.

ALL patients and visitors entering the medical facility will be expected to wear a face mask or covering at all times. Patients who believe they have been exposed or are feeling sick with a fever, cough,  shortness of breath, sore throat, or body aches should speak with an appointment line operator before travelling to the clinic so that we can manage your care appropriately.

The 75th Medical Group is operational for medical appointments; however, some wellness appointments and preventive services will be pushed to a future date. Patrons will continue to utilize the Pharmacy/Dental main entrance as the single point of entry to keep our community and facility safe.  Please arrive to your appointments at least 15 minutes early and please be patient as we are screening all patients for signs of COVID-19 before they move through the medical group. 

As part of the screening we are checking for recent symptoms, travel history or a potential exposure.  Question 1: Have you had a fever with in the last 72 hours? Question 2: Have you travel outside of the state in the last 14 days? Question 3: Have you been exposed to a POSITIVE COVID-19 patient?

Answering yes to the questions on the screening form does not mean you will not receive care at the Medical Group.  It just means we need to have you speak with your healthcare team, to agree on a strategy going forward for your situation.  You will be directed to call 801-586-CARE (2273) and we will use one of the many different avenues available to us to meet your needs.  All of our provider teams are here to make sure you and your families still receive outstanding care even during these challenging times.

If before you even come to the Medical Group, you are experiencing symptoms of fever, cough or shortness of breath and are concerned that you may have been exposed to COVID-19, contact call 801-586-CARE (2273) before reporting to the Medical Group.  We will walk through the same process as if you came to our doors. You may complete the online Coronavirus Self-Checker to help you make decisions about seeking appropriate medical care via https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html.

If you are an active duty family that currently is receiving your primary care in the community and you have concerns please call the appointment line and we will see what options you have available.

This is a rapidly evolving situation and the MDG will continue to adjust accordingly.  We continue to partner with installation and local agencies to ensure the safety and welfare of our force and families. 

Pharmacy

If you are concerned about picking up your medications in person, you can transfer your prescriptions to TriCare Mail Order. TriCare Mail Order allows your medications to be delivered directly to you via mail, and provides an automatic refill program.

Click here for more information

For any other questions or concerns, please call the Pharmacy at 801-777-0418.

Important Phone Numbers

24 Hour Public Health COVID-19 Hotline – 801-777-7934 For COVID-19 health concerns, report contact with positive COVID-19 case, and COVID-19 travel restriction information.

OMS COVID-19 Hotline – 801-777-1155 Civilians report COVID-19 health concerns, return to work certificate or contact with positive COVID-19 case.

FSS CPO Office 801-777-1667 For GS employee questions on leave status ie. weather/safety/sick leave.

MDG Appointment Line: 801-586-2273 Medical Care for 75 MDG Beneficiaries; if you need care regardless of symptoms please call this line. Hours of operation are 0700 – 1600.

Visit www.75fss.com/covid-services/ for the latest 75th Force Support Squadron services and facility hours of operation at Hill Air Force Base.

As new COVID-19 mitigation measures are announced by the installation, the page at this link will periodically be updated.

*Call ahead before entering any medical clinic if you suspect you have COVID-19, to avoid contaminating the facility and possibly exposing others to the virus.

Although COVID-19 testing capability is increasing by the day, during these initial stages there are limited testing resources at the hospitals and other medical facilities surrounding our installation.  To truly get the best use out of the testing resources, there is a screening protocol required prior to testing. 

On our installation, screening is being carried out by the 75th Medical Group’s Public Health Flight.  Active duty, Reserve, civilian personnel, and family members can call the Public Health Hotline 24/7 at 801-777-7934.  Civilian personnel also have the option to call the Occupational Medicine Clinic during normal duty hours (0730-1630) at 801-777-1155 to receive guidance.  When you call the above numbers, you’ll be evaluated for testing.  If you meet testing criteria, then a prescription for the COVID-19 test will be written and/or faxed on your behalf.

If you elect not to utilize the screening services on base, you still require screening and a prescription from a physician in order to be tested.  Patients must have a complete order from a physician for the outpatient test and the printed order must be available at the time of service.  Exercising the above options will protect you from going to higher risk areas, such as testing sites unnecessarily, increasing the possibility of exposure.  Please contact the appropriate agencies first and follow the guidance provided.