5/15/2009 - HILL AIR FORCE BASE, Utah -- AtHoc client installation phase is complete at Hill Air Force Base. End users (alert recipient) can see their connectivity status on their desktop; the small purple globe in the system tray icon: indicates you're connected, while a indicates the connectivity has been interrupted. If users are not connected or do not have the purple globe, they should contact their CSA. The CSA will notify the Command Post. 

End user responsibliites are simple: keep your contact information updated and respond to alerts in a timely manner by following the provided instructions. You can update your contact information by using the AtHoc IWSAlerts Self Service module-- just right click on the purple globe and select "Access Self Service" and update everything in the "Contact Info" tab. An alert will have a specific set of instructions to respond to. Ensure you read the entire alert and/or listen to the entire phone message, then respond accordingly.